Frequently Asked Questions
Everything you need to know about shopping with SVP Sports
Are the products sold on SVP Sports authentic?
Yes, we guarantee that all products sold on our website and in our stores are 100% authentic. We source our inventory directly from the brands or authorized distributors.
What is your return policy for online orders?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition with tags attached and in the original packaging. Please note that certain items like undergarments and final sale products are non-returnable.
How much does shipping cost and how long does it take?
Shipping costs are calculated at checkout based on your location and order size. Standard shipping typically takes 3-7 business days within Canada. We also offer free shipping on orders over a specific value, as indicated on our homepage.
Can I return an online purchase to one of your physical store locations?
Yes, online orders can be returned at any SVP Sports retail location. Please bring your original order confirmation email and the packing slip to facilitate the process.
How can I track my order?
Once your order has been shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.